CANCELATION OR CHANGING RESERVATION

  • Cancelation or changing your booking is very easy and you only need to send us an email on info@marcopolo.hr  OR FAX ON +38552830978. Cancellations must always be communicated to MARCO POLO TOURS in writing. Cancellation policies vary from room to room. You can usually cancel or change your booking up to 5 days  before your planned arrival time without any penalties and without charge. This information is also included in your confirmation email. Changes of reservations are always subject to availability, the maximum capacity of the given apartment and current prices.
  • Please note that if your room is non-refundable or part of a special deal, it may have a different policy. Please remember to check the room’s or apartment’s cancellation policy before making any changes to your reservation. Non-refundable rooms and other special deals may have a different cancellation policy. Room-specific cancellation information can be found on your search results.
  • If there is no cancellation fee due then any prepayment already charged will be refunded back to the credit card it was originally charged on. If there is a cancellation fee the corresponding amount will be charged on the credit card used to make the booking.